Wednesday, November 24, 2004

Gratitude and a milestone

As you all begin your celebrations with friends and family, Ann and I want to extend to you our thanks for the tremendous reception you've given us during this first month in the store. For us, it is truly a Thanksgiving to remember.

This holiday is one which we'll always remember as the nature of our business is transforming from an odd curiosity to a familiar presence for many of you. So many people have dropped in and expressed surprise and delight at what we've done here at 604 E. Spring, and we're heartily gratified by those responses.

As always, we'll try to be responsive to your needs and we invite you to consider this to be your store. We're just here to operate it for you. Be bold in making suggestions and recommendations. Help us tailor the store to your desires. If you have a favorite author or magazine you'd like to see, let us know. If we're falling short somewhere, speak up.

Nothing we've seen or heard in this first month leads us to doubt the wisdom of locating our dream store here in New Albany. Every day, new people are discovering us. Today, yet another new patron told me she wished she had known we were here before she depleted her gift-giving budget at a big-box store.

There are still many things we want to accomplish and many features and benefits we want to offer. We're crafting our reader and book discussion group data sheet right now, and there's apparently a strong demand for a responsive bookseller to assist such book groups in planning their reading. We're hard at work.

We're changing every day. We're creeping closer to our goal of 250 magazine titles, and you owe it to yourself to check these out. We've made a bet that our patrons will respond to periodicals on the cutting edge that you can't find anywhere else. We've got about 8 more weeks before our suppliers deliver a verdict on what kind of magazine town this is, so if you want a source for literate and incisive journalism, cast your vote. It's pretty much the same with the five newspapers we make available - The Tribune, The Evening News, the Courier-Journal, the Wall Street Journal, and the New York Times. If that's not the kind of store you want to have in New Albany, we'll direct our investment elsewhere.

I'm convinced that our patrons are smarter than I am, so I'm counting on all of you to speak up.

Enjoy your day(s) off and stay safe. We'll be here again starting Friday at 9, getting ready for the big events scheduled over the next 13 days, including Tuesday night's presentation and autograph session by combat hero Ken Weber.

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